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How to keep your links alive

Updated · First published · 3 min read


Getting a link is the part everybody plans for. Keeping it is the part nobody notices going wrong, because a link can vanish in a redesign and nothing tells you. This guide covers the minute a week that stops that happening.

Step 1: Scan the ledger for your badges

Open a partner and look at the two blocks: links you placed for them, and links they placed for you. Every badge is written from your side, so you only need to look for the ones phrased as instructions to you:

  1. Accept or decline: their request is waiting on you.
  2. Agree the wording or Review their wording: someone proposed different words.
  3. Add it to your page: you agreed and haven't placed it yet.
  4. Re-add the link: it was live and has gone.
The partners table with live links each way and the next step
Everything else is waiting on them or already done. A minute a week is enough.

Step 2: Settle a wording change

When a partner sends back different wording, check two things: does it still point at the right page, and does it still describe that page? If yes, accept it. Their version will sit better in their prose, which makes it a better link.

If they've flattened it into something meaningless, send back a middle ground: descriptive of your page, in their voice.

A link request showing exactly what would change on the page
The before and after on their page, so there's no guessing what the change looks like.

Tip

Insisting on your exact target phrase is the usual cause of a stand-off, and it's often what their rules prohibit. Going more than two rounds on one link's wording means the partnership probably isn't worth the trouble.

Some links go on pages neither of you controls, like a guest post on a third site. Rankbench gives you a link to send the publisher. They open a page showing exactly what would change and press one of two buttons, with no account and no signup.

The link expires if nobody answers, and the publisher is told to ask for a fresh one. Some publishers never reply, which is why it's worth being honest about your access when you register a page.

Step 4: Know what monitoring watches for

Once a link is live, it's checked and then re-checked indefinitely. You're told about changes, not passes. A check can find that the link is gone, the wording changed, it points somewhere else, the page can't be reached, or the page is now hidden from search engines.

The checks panel on a live link
Each check on a live link, and what it found.

A link that stops working moves to Needs fixing on the Backlink Exchange overview, where it stops counting until it's back.

The Backlink Exchange overview: four numbers, requests to answer and exchanges in progress
Exchanges in progress, labelled by who has to act next.

You get a notification naming what happened, and the ledger row says Re-add the link.

  1. Assume it's a redesign or a CMS migration. It almost always is.
  2. Send the facts and a small ask: the link on your guide isn't showing any more, it may have gone in last week's rewrite, is it easy to put back?
  3. Wait for the next check. When it finds the link again, you're told it's working.
The notifications page with items grouped by day
Link changes arrive as notifications, so you don't have to go looking.

Step 6: Pause instead of ending

If you need a quiet quarter, pause the partnership. Neither side can ask for new links while it's paused, but existing links are still watched. Ending a partnership is the permanent version, and it's rarely the right one.

What to do next

Still stuck?

Open Rankbench and the page this article describes — most screens explain themselves as you go.